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Frequently Asked Questions


To enable you to evaluate whether eBay is the place to either create an Instant Internet Presence or raise an existing profile, whether you are a start up company looking for a kick start into the world of retail, or an existing company with a turnover of up to £5 million, we have incorporated a questions and answers fact sheet to assist with any questions you may have:


A few facts and figures…..
Founder-Pierre Omydyar
Year-1995:two years on and the one millionth item was sold
Quarter Three 2006: eBay turnover $1.049 Billion
Quarter Three 2006:Gross Merchant Value (Value of items sold Worldwide) $12.6 Billion-equates to £750 per second!
Registered users-212 Million Worldwide (33 Countries)
If the population of eBay were a country, it would be the fifth largest in the World

eBay……. Bargain Basement!!
Not anymore…corporates such as Dell, Hewlett Packard, Orange and Littlewoods, to name just a few, are now utilising the power of eBay and its close contacts with the largest Search Engines in the World.
14 Million UK internet surfers now go to eBay every month.

Can I link my website to my eBay e-commerce platform?
Yes…within certain pages of your eBay site. However, the linked pages on your website must be for information purposes only…sorry but you cannot send buyers to a site which incorporates a shopping cart!

Benchmarking
To obtain eBay market value of your product, e2u Solutions will conduct a full research throughout the eBay platform to ascertain relevant facts and figures to enable sales optimisation. Our report will also provide an over site into marketing strategies, such as optimal pricing formats, I.e. Auction, Buy-It-Now, Best Offer and a host of others, to give your company that all important competitive edge.

Is there a category for my product?
With over 55,000 categories available to the eBay community, it is highly un-likely that your product does not fit into one of them.
Here are just a few:
      Homes and Gardens:Living Room:Wall:Pictures
      Office & Industrial Equipment:Cooling;Air Conditioning
      Gifts:Jewelery:Bracelet:Silver
      Cars:Sports:Porsche:Carrera
      Books:Educational:Business:Marketing

I am a start up with no brand identity, can you help?
Yes. We have a dedicated team of designers that specialise in brand and logo company identity. They will discuss your requirements and preferred individuality and uniqueness and device the most appealing company profile that suits your market sector. Prices start from £99 - £249.

Can I receive support and backup?
Yes…..We will provide help and assistance, fee based, to allow a smooth eBay e-commerce selling experience. All supplied via skype, email, msn or telephone.

Do I have to pay for picture hosting?
No…..As long as they do not reach a certain size, your picture hosting will be supplied by e2u Solutions for 12 months. After which, there will be a minimal charge of £12.99 per month.

Why is it so important to have feedback?
Feedback is made up of comments and ratings left by other eBay members you've bought from and sold to. These comments and ratings are valuable indicators of your reputation as a buyer or seller on eBay. They are included, along with an overall Feedback Score, in your Feedback Profile.

How it works
You receive:
      +1 point for each positive comment and rating left for you.
      0 points for each neutral comment and rating left for you.
      -1 point for each negative comment and rating left for you.
For example, Skippy (125) means that the eBay member with the User ID 'Skippy' has received positive Feedback from at least 125 other eBay members.

Do you supply training?
Yes….If you wish to learn how to buy and sell on eBay, we will provide training, from the basics of set up and searching to a fully working e-commerce platform.

Is my product likely to reach other search engines for SEO?
Yes…..within certain pages of your eBay selling platform, we will co-ordinate and arrange your listings to be crawled by top search engines such as Google, yahoo, Ask.com etc

Listing fees, they are a bit on the high side!
That is where our expertise and knowledge comes in. As we are able to utilise tools, supplied to us by eBay, to ascertain the most key analytical and marketed products which will enable us to decide which products are best suited for the auction and buy-it-now format. (highest selling fees!), and which are best sent to an eBay store (lowest selling fees). This will reduce your overall spend.
For further information or booking contact Mark Chivers on 08452 481100 or mark@e2usolutions.co.uk

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